Creating a museum app

Screenshot of the Herbert App

Screenshot of the Herbert App

Part of the Herbert 2.0 project involves creating ways for our visitors to access content about the museum and its collections as they make their way around the galleries. We’re working with the Serious Games Institute  to develop a new app for iOS and Android operating systems and deciding what content this should involve and the level of detail to go into is not as straightforward as you might think.

We starting by commissioning Fusion Research + Analytics  to carry out some initial evaluation with gallery users to help define the initial content we would need to develop. Top of the list for our visitors was an interactive map that would help them find their way around our galleries. This was closely followed by highlights tours for fixed periods of time. So that’s where we’ve started.

At the same time Jim from the Media team has been working with our curators to film video introductions to all of the permanent galleries. These will set the scene for the other content we have been creating – mainly text and images. Our aim is to complete a film and several other pieces of content ready for when the app is publically launched at the end of March.

To help us along the way we recently carried out some initial user testing to find out if we’re progressing on the right track in terms of the content we’re producing and the usability of the app itself. The results have been good with a number of changes being suggested that are now in the app itself including a search function and the option to highlight new content so repeat users can see this at a glance.

We’ll be continuing to add new content up until the middle of March at which time the app goes off to Apple for approval and hopefully will be live in the app store from early April.


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Posted on 10/03/2011, in Herbert 2.0, Media, Social Media and tagged , , , , , , , , , . Bookmark the permalink. Leave a comment.

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